Shipping Policy

At SOKORAW, every leather product is carefully prepared and customized according to your selected design, size, and specifications. Because our products require individual stitching and preparation, orders need additional processing time before shipment.

1. Processing & Stitching Time

Due to the customized nature of our leather products, including leather dresses and cow hats, our stitching and preparation process typically takes:

7–10 business days

This time is required to carefully cut, stitch, finish, and inspect your order before it is shipped.

2. Delivery Time

Once your order has been completed and shipped, the estimated delivery time is:

7–15 business days

Delivery times may vary depending on the destination, shipping carrier, customs clearance, weather, holidays, or other circumstances outside our control.

3. Total Estimated Delivery Time

Please allow approximately:

14–25 business days

from the date your order is placed for your customized product to be completed and delivered.

Please note: The 7–15 business day delivery period begins after the 7–10 business day stitching and preparation period.

4. Tracking Information

Once your order has been shipped, you will receive tracking information at the email address provided during checkout.

Tracking updates may take some time to appear after the package has been handed to the shipping carrier.

5. Customs & Import Duties

International orders may be subject to customs duties, taxes, or other import fees imposed by the destination country.

SOKORAW is not responsible for customs duties, import taxes, or delays caused by customs authorities. Any applicable charges are the responsibility of the customer.

6. Shipping Delays

Estimated delivery times are provided as a guideline and are not guaranteed delivery dates.

SOKORAW is not responsible for delays caused by:

• Customs clearance
• Shipping carrier delays
• Weather or natural events
• Public holidays
• Incorrect or incomplete shipping information
• Remote delivery locations
• Events beyond our reasonable control

7. Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the package.

8. Made-to-Order Products

Because our leather products are customized and prepared specifically for each customer, orders cannot normally be canceled once the stitching or production process has started, except where required by applicable law.

By placing an order with SOKORAW, you acknowledge and agree to the processing and delivery timelines described above.

9. Contact Us

If you have questions about your order or shipping, please contact us:

Email: info@sokoraw.com

We appreciate your patience while our craftsmen carefully prepare your SOKORAW order.